Newton CRM

What is Newton CRM Software?

Newton CRM Software is a CRM (Customer Relationship Management) solution that helps your business control and automate customer-related operations, including sales, marketing, and service. It provides a single source of customer information, lead management, complaint management, and customer experience.

It is suitable for companies of any size, simplifies manual work, makes communication easier, and improves team efficiency. Customer journeys can be managed in their entirety with the help of intelligent tools and automation.

Newton has been ranked as one of the best CRM software due to its good balance of strong functionalities and low CRM software price to be used confidently by expanding organizations.

How Does Newton CRM Software Work?

Newton CRM software works like your digital assistant that manages customer data, tracks leads, automates tasks, and keeps your team connected anytime, anywhere. Here’s how it works step by step:

Stores all the customer information in a single location where they can access it easily, and it helps in tracking relationships.
Automates the process of follow-ups, sales process, and updates to provide on-time communication to the customers.
Follows the process of all leads in real-time through to conversion or closure.
Gives the opportunity of off-site access through any device, thus keeping the teams connected and active anywhere.
It delivers actionable dashboards in order to enhance decision-making and performance of teams.

Newton CRM Software Features

General CRM Features

Lead Management: Capture new leads easily, track their journey, and assign them to the right salesperson.
Workflow Automation: Automate tasks and approvals so your team can work faster with fewer mistakes.
Sales Order Management: Create and manage orders smoothly from start to finish.
Social Media Integration: Stay connected with customers on popular platforms like Facebook, Instagram, and LinkedIn.
Analytics (Reports & Dashboards): See live dashboards and generate reports to understand sales trends and performance.

NEWTON Sales CRM

Campaign Management: Plan, run, and track marketing campaigns to get better results.
Lead Management: Manage leads from multiple sources efficiently with detailed follow-ups.
Contact & Account Management: Keep organized records of customers and accounts for stronger relationships.
Product Management: List and update products with full details and pricing easily.
Marketing Communication: Send automated emails, SMS, or in-app messages to keep customers engaged.
Case Management: Track customer issues and resolve them quickly for better service.

NEWTON Sales & Service CRM

Warranty Management: Register and track product warranties and claims effortlessly.
Ticket Management: Monitor service tickets and ensure quick resolution for customer satisfaction.
Field Service: Schedule on-site visits and manage your mobile service teams efficiently.
Spare Part Management: Keep track of spare parts availability and usage in real-time.
AMC Management: Manage Annual Maintenance Contracts and renewals without hassle.

NEWTON Dealer & Distribution CRM

Dealer/Distribution Management: Track dealer performance and manage accounts across your network.
Integrated Inventory: Monitor inventory levels across different locations in one place.
Integrated Accounts: Keep financial records linked directly to CRM transactions for accuracy.
Sales Manager Module: Get instant updates on sales performance throughout your distribution chain.

Who Can Use Newton CRM Software?

This CRM software is not limited to one industry. Whether you’re in real estate, education, or retail, Newton CRM helps manage communication, complaints, and customer records easily. These are the industries that benefit the most:

Manufacturing Businesses: CRM tools help to control dealer distribution, after-sales service, and complaints.
Real Estate Agencies: Handle customer queries, project interest, bookings, and follow-ups in a single location.
Educational Institutes: Manage admission inquiries, student records, and communications effectively.
FMCG & Retail Brands: Keep in touch with the retailer relations, distributor orders & customer feedback.
NGOs and Nonprofits: Monitor donors and beneficiaries, as well as event communication, efficiently.
E-commerce Stores: Process customer journeys online, their orders, and individual campaigns.
Logistics & Automotive: Schedule the service calls, support tickets, and communication with clients in real-time.

What Are the Modules Offered by Newton CRM?

Newton CRM, being the best CRM software, offers multiple useful modules that guide your team through every stage of customer management from first contact to after-sales support, all inside one system. Below are the key modules included:

Lead Generation: Picks the potential customer data available on various platforms and incorporates it into CRM.
Lead Nurturing: Assists the sales team in developing relationships by making automated follow-ups and personal messages.
Lead Scoring: It can automatically score the leads in terms of interest and the ability to convert.
Lead Allocation: This helps assign leads to the designated team members in order to heighten accountability and expedite follow-ups.
Lead Tracking: Tracks the progress of leads and history of interactions with the customer through their end.
Mobile App: Gives access to the entire CRM to remote teams and salespersons in the field.
Ticket Management: Classifies, redirects, and manages customer complaints, requests, and support tickets.

What is the Importance of Newton CRM Software?

Newton CRM software plays a big role in helping businesses grow. It helps you keep customers happy, plan smartly, secure data, and make better decisions with clear customer insights. Here’s why CRM software matters:

Customer Retention: Retains customers through prompt feedback, reminders, and personalised services.
Revenue Growth: Increases conversions through monitoring of opportunities and management of relationships intelligently.
Customer Loyalty: Earns long-term trust by providing regular service and personal communication.
Better Planning: It utilizes past data patterns to predict future moves in selling and advertising.
Data Security: Keeps your customer data safe by using proper controls and regular backup to avoid any loss or misuse.
Business Scalability: Enables businesses to expand more rapidly and efficiently, automate work, and enhance performance.
Customer Insights: Tracks the behaviors of customers and their interactions in order to understand their needs.

Why Choose Newton CRM Software?

Newton CRM is made to suit different industries like manufacturing, real estate, hospitality, and healthcare. No matter the field, it easily adapts to your business needs. You also get single sign-in access, which means one login is enough to use CRM, ERP, and HR systems without any hassle.

The software is quick to set up and easy to start using. You do not have to wait for months to get it running. Plus, you always have a dedicated support team ready to help through emails, calls, or even product demos whenever needed.

As your business grows, Newton CRM grows with you. It provides smooth performance with scalable features and regular updates based on customer feedback and new technology. With multi-language support, it connects teams across regions and makes communication with customers simpler and more effective.

Benefits of Newton CRM Software

Newton CRM brings real-time insights, reduces daily workload, and makes it easier to serve customers better. It saves time, cuts costs, and improves how your team works. These are the key benefits to your business:

Clear Sales Visibility: Get an insight into what is happening in the sales process and where the focus must be drawn.
Customer Ownership: Appoints the account managers to guarantee appropriate care and checkups.
Reduced Manual Work: Automates the day-to-day activities, as well as minimizes the work of employees.
Cost Efficiency: Enhances savings on overheads in terms of management of time and customers.
24×7 Availability: It is accessible 24 hours, even during holidays or weekends.
Error-Free Records: Reduces record errors by having standard data entry and automatic updates.
Competitive Advantage: Provides a business with a new age advantage in decision-making and responsive abilities.

Why Should Small Businesses Use Newton CRM Software?

Small businesses often need easy and fast tools to handle customers. Newton CRM software gives simple access, smart tracking, and quick results without needing a tech team. Here’s why it’s perfect for small businesses:

Built-in Simplicity: Its approach was designed to make even first-time users of CRM feel the ease of its straightforward interface.
Low IT Dependency: No requirements to have the entire technical team to handle or maintain it.
Fast ROI: Increased profits are visible within a short period because of improved handling of leads and accelerated sales cycles.
Customer Transparency: Allows small teams to keep customers updated through all stages.
Smart Complaint Logs: Maintain detailed issue logs to analyze and prevent issues in the future.
Team Alignment: Makes everyone within a team on track using a central dashboard and reminders.

Pros and Cons of Newton CRM Software

Like any tool, Newton CRM software has its strengths and a few things to consider. Knowing both helps you decide if it’s the right fit for your team. Let’s look at the pros and cons clearly:

Pros	Cons
Easy to use for all team sizes	Requires setup time for full features
Mobile-friendly and cloud-based	Need training for advanced tools
Offers the best CRM software features	Offline access is limited
Works well across many industries	Visual design feels basic to some users
Affordable CRM software price plans	Customizations need expert support

Newton CRM Software Pricing

Newton CRM software price starts at INR 1200 per user per month. The cost can change based on the features you choose, how many people will use it, and how it is set up. To find the right plan for your business, contact us today and get all the details with the best offers..