Get a complete picture of every customer by bringing together all their details like past purchases, service requests, and interactions into one profile. This helps in offering personalized experiences, faster decisions, and stronger customer relationships.
Easily capture, track, and manage leads from the very beginning until they become customers. Automated tracking, scoring, and nurturing ensure no opportunity is missed and sales teams can focus on converting leads into long term customers.
Manage business partners like resellers and distributors with ease. From onboarding and training to sharing leads and tracking performance, everything is centralized. This builds stronger partnerships, improves collaboration, and helps partners perform better with full transparency.
Plan, run, and track marketing campaigns across different channels in one place. Monitor performance in real time, adjust strategies instantly, and make smarter decisions to get better results while ensuring maximum return on marketing efforts.
Verify customer identity instantly with digital KYC checks using documents, biometrics, or OTP. This makes onboarding faster, reduces fraud, ensures compliance, and keeps the entire verification process directly connected to the CRM for easy access and records.
Provide every team member with dashboards customized to their role. Sales teams see their pipeline, managers see performance reports, and service staff track issues. This keeps everyone focused, efficient, and well informed without distractions.
Connect with customers through calls, emails, messages, chat, or social media from a single platform. This ensures consistent and personalized communication, quick responses, and a smooth experience for customers no matter which channel they prefer.
Make and receive calls directly from the CRM with built in telephony. Customer details pop up instantly during calls, saving time. Calls are tracked, logged, and recorded automatically, making communication smoother and boosting team productivity.
Deliver fast and personalized support before, during, and after sales. Customers can reach you via phone, email, chat, or self service. With centralized information and automated tools, issues are resolved quickly, improving satisfaction and loyalty.
Get a clear view of your entire sales pipeline from first contact to deal closure. Track conversion rates, identify bottlenecks, and forecast sales with data driven insights that help improve performance and drive business growth.
Automate everyday tasks like assigning leads, sending reminders, or updating records. This reduces errors, saves time, and allows teams to focus on more meaningful work while ensuring customers always get timely attention and follow ups.
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